MUST have integrations Switchboard uses daily

Harry Brown
March 14, 2023

In today's fast-paced business environment, companies are constantly looking for ways to streamline their processes and improve efficiency. In this article, we'll explore the integrations and automated workflows Switchboard uses on a daily basis to help stay competitive and as efficient as possible. After all, we must practice what we preach.

Email Integrations

Email integrations are becoming increasingly important in modern business workflows. They can help streamline communication, save time, improve collaboration, enhance data management, and strengthen customer relationships. By leveraging the power of email integrations, Versori is able to gain a competitive edge and stay ahead of the curve.

Switchboard currently uses Hubspot & Gmail as an integration. Allowing us to:

  • Log emails sent from Gmail in HubSpot CRM with one click.
  • Track email opens and clicks in real-time.
  • Switchboard has access to the tools we need to work more efficiently -- like templates, sequences, meetings, and more!

Phone System Integrations

Cloud-based phone systems are gaining ground and for good reason. Due to their flexibility, ease of use, and affordability, cloud-based phone systems give even very small businesses the same quality tools as enterprise-level companies.Switchboard uses AirCall to allow us to communicate smoothly, and respond to customer demands with speed and accuracy. Switchboard customers are spared effort and time thanks to the intelligent call routing system we have implemented. It just so happens Air Call integrates directly with Hubspot as well as 100+ other CRMs available for businesses. Overall, phone system integrations helps us at Versori to improve communication, collaboration, customer service, and efficiency, while also reducing costs and providing greater flexibility.

LinkedIn - Sales Navigator Integration

LinkedIn Sales Navigator is a powerful tool that helps our sales team target, understand, and engage with leads and prospects. From company news to lead search and InMail, it’s a goldmine of useful features for sales reps. With this integration, you’ll gain access to helpful LinkedIn Sales Navigator information right from the contact record, including:

  • InMail | Send InMail directly from the contact record
  • Icebreakers | View shared connections, experiences, and interests.
  • Get introduced | Ask a mutual connection for an introduction to your contact.
  • Related leads | Quickly find other leads at the same company and add them to your Sales Navigator leads list.

Sales Engagement

A sales engagement platform is a tool that can help businesses streamline their sales and marketing efforts. It helps businesses to create a more personalised experience for their prospects. By providing additional data on prospects, such as job titles, company size, and social media profiles, sales engagement platforms can help businesses to create more targeted sales and marketing campaigns.

At Switchboard we use, one of the primary benefits of is its data enrichment feature. This allows businesses to enrich their existing contact data with additional information such as job titles, company sizes, and social media profiles. By doing so, businesses can better understand their prospects and create more targeted sales and marketing campaigns. A major benefit is that seamlessly integrates with most CRMs and integration platforms as a pre-baked app, we would definitely recommend.

Tech integrations

At Switchboard we use both Jira and GitHub as they are both powerful tools used by software development teams all around the world to manage their projects, track issues, and collaborate on code. Integrating Jira and GitHub can provide several benefits to teams working on software development projects including - a streamlined workflow: by enabling them to seamlessly move between the two tools. Developers can create and track issues in Jira and link them to code changes in GitHub, making it easy to see the status of a project at a glance.

Improved collaboration: Jira and GitHub integration can also improve collaboration between developers, testers, and project managers. When issues are linked to code changes, it's easier to see what changes have been made and what issues have been resolved. This can help teams work together more effectively and reduce the risk of miscommunication or duplicated efforts.

Improved traceability: By linking issues to code changes, Jira and GitHub integration can improve traceability, making it easier to track changes and understand why they were made. This can be especially helpful when debugging issues or investigating a problem that occurred in the past.

We hope reading this article has sparked some integration ideas your company can utilise in whichever business sector. Please don’t hesitate to contact our sales team and begin the steps towards a more efficient & accurate future!

Harry Brown
March 14, 2023
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