in refunds processed in 2023.
countries use returns with ZigZag.
ZigZag is a market-leading global returns software & warehousing solution provider.
“Integrations were taking months to build in-house but other IPaaS couldn’t handle the custom workflows we needed.”
Returns workflows need to mirror operations, incorporating product data, tax management, fees, and multi-delivery processes. Creating these custom workflows was impossible with other iPaaS solutions.
Versori's custom workflow builder allowed each integration to replicate the exact workflows needed for returns. With the ability to embed if-else logic directly into the workflow, every possible return scenario was accounted for seamlessly.
Mapping complex objects like product data and delivery details was a time-consuming process, taking weeks as ZigZag needed to integrate with all major commerce platforms and last-mile providers.
Versori's AI transformer enabled complex mappings to be built out in minutes, cutting weeks out of the build process.
In-house resources were spread between product features & integrations, leading to months long timelines & inconsistent delivery.
Versori provides the platform & the expertise without the tens of thousands in professional service fees. ZigZag was able to outsource the work fully to Versori, allowing their engineers to focus on product features.
per connector.
per connector.
per connector.
per connector.
Versori's platform supports webhooks natively. This enabled us to listen for the creation of a return in the ZigZag system to trigger the workflow.
Versori onboarded ZigZag's entire API in just 30 seconds using the Connector Engine.
Configuring the endpoint to retrieve return data by retailer was as simple as adding the endpoint to the board.
Versori's AI transformer enabled the mappings to be configured in seconds.
An engineer only had to check these over to complete the step, saving days of work.
Versori's platform monitored and managed product data issues, such as oversized files during peak periods, and alerted support engineers to prevent upload or transformation failures.
We've broken down the project a little bit more, so that the real scale hits home. So, click on the cards to find out more of the nitty gritty...
Workflow configuration, data mapping and real time monitoring to ensure all gift card purchases are loaded correctly and delivered to your schedule.
Onboarding a brand’s product catalog to a new marketplace is typically slow and error-prone, but with agentic integrations, this process is instantaneous.
Our partnership team will spend time with your GTM team understanding the types of integration requests you receive & understanding the approach you want us to take.
Take control of your data stack. Build custom integrations & automated workflows in hours, not months - with maintenance on AI Autopilot.