Transforming Retail Catalog Onboarding with Versori

Client Overview

A global retail giant with $134 billion GMV in 2023, operating across groceries, electronics, clothing and home goods. Serving ~265 million customers weekly and partnering with 30,000 brands. They offer 170+ SKUs online and faced bottlenecks onboarding midmarket brands 

Challenge

• Time delays: Onboarding a single merchant catalogue took over 80 days, significantly longer than industry norms.
  
  
• Mapping complexity: Only ~20% of SKUs passed automatic taxonomy alignment; the rest required manual fixing of 10, 000+ fields.

• High drop‑off rates: 70% of mid‑market brands abandoned the onboarding process due to the hassle.
  
  
• Resource strain: The retailer’s in‑house team had spent over a year on the project with little progress.

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Solutions

1. AI-Powered Taxonomy Mapping

• Built a custom transformer using large language models, fine-tuned to the retailer’s taxonomy.
• Achieved 98–99% accuracy in minutes, replacing the months-long manual taxonomy alignment.
  
  

2. Integrated Workflow & Merchant UI

• Developed a seamless catalog upload experience, complete with validation and error handling to prevent drop-offs.
• Managed API limits and safeguarded merchant journeys through UI and backend tooling.
  
  

3. Rapid Deployment

• Leveraged Versori’s AI iPaaS and expert team to design, build, test, and deploy in just 4 weeks, avoiding extensive professional services
• Hosted 24/7 monitoring and built-in alerting to ensure smooth live operations.

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‍Results & ROI

Impact: Enabled rapid scaling, thousands of brand catalogs now onboarded each month, while saving millions in manual processing costs.

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Key Takeaways

• AI-driven mapping cuts time from months to minutes with near-perfect accuracy.
  
  
• Embedded, merchant-facing workflows minimise drop-offs and manual errors.
  
  
• Turnkey iPaaS delivery eliminates long sales-led projects and costly services.
  
  
• Scalable operations support fast brand onboarding and market expansion.
  
  

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Client Testimonial ⭐

“Everyone wants to know what Versori is and how they can use it because you're doing what takes us years in weeks.”
— SVP of Marketplace 

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Conclusion

By leveraging advanced AI taxonomy mapping, embedded UI workflows, and rapid implementation via agentic iPaaS, Versori transformed a major retailer’s onboarding process. The result was faster brand onboarding, higher data accuracy, and a scalable integration model, all delivered in weeks not years.

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